![]() The length of time it takes to import contacts will depend on the size of the CSV file. Click the "Import Now" button once you're done configuring settings.Off - If the value imported does not match an existing field option exactly, the value will not be imported.For example, you may have ‘Cat’ as a field option but it is spelled ‘Catt’ in the CSV. On - If a value is imported within a dropdown, list box, radio button, or checkbox custom field that does not match an existing field option, the import will create the option in that field.Create field options when importing new custom field values.Off - the import will disregard any automations that could possibly trigger from this import and contacts will not be added to any automations.On - imported contacts will enter automations they can trigger, including but not limited to, Tag Added, Create/Update contact, and so on.Trigger all relevant webhooks upon contact import - will trigger all relevant webhooks created under Settings > Developer > Manage Webhooks.Trigger Contact added and Contact updated webhooks only - this will trigger only Contact added and Contact updated webhooks created under Settings > Developer > Manage Webhooks only.Turn off completely, no webhooks will trigger, or choose one of the following: Advanced Options (Optional): You can choose to leave these on their default settings or click the arrow next to Advanced Options to reveal additional settings:.This will look for a matching email address in your account and add any additional contact data from your file into the contact record. Optional: Click the “Update Existing Contacts” box.This option will add your contact to your Exclusion List upon import. This option will add the contact as subscribed to any list you have chosen in the 'Select Lists' section. Import Options: Click the "Import Options" dropdown and choose either:.That way, you can easily find this group if you need to make any bulk edits to them later. As a best practice, you may want to apply a tag that indicates the source of these contacts.Add Tags (Optional): Type the tags you wish to apply to all contacts once they're imported.Select Lists (Optional): Click each list that you want to add contacts to.To create a new field directly from the import page, click "" and follow the prompts.If you don't wish to import data from a column, select "Do Not Import this Field".Map the columns in your file to fields in your account by clicking the dropdown for each field. Your file will process, and you will be redirected to the import screen.Navigate to the file you wish to import and select it. Click "Contacts" located on the left menu.To learn more, visit How to assign ownership of accounts. If your CSV file contains an "Accounts" column, we'll assign all accounts in your file to the default account owner. It is not possible to assign an account owner during the contact import process.You can turn off 'Trigger Automations' in the Advanced Options of the Import Options section during the import below or you can learn how to prevent this manually. Contacts may be added to "Active" automations upon importĬontacts will be added to automations set to "Active" if (1) the list you are adding them to is used in an automation trigger, (2) if you're tagging contacts during the import process and those tags are used in automation triggers, or (3) if you're importing values to a field and that field is used in an automation trigger.If multiple contacts share the same email address, we'll import the first instance in your file and skip the other contacts who share that same email address. Each contact in your file must have an email address.To learn more, visit "How to prepare your CSV file for importing contacts." CSV files must also be formatted correctly. ![]() If your contacts are stored in a spreadsheet, make sure to save the spreadsheet as a CSV file before import. The import tool only works with CSV files.This article will show you how to import contacts from a CSV file. With the import tool, you can map columns in your file with fields in your account, create new custom contact fields to map a column to, import contacts to a list(s), apply a tag(s) to the contacts, import contacts as Active or Excluded, and choose to update existing contacts while you import. We will import your lists, contacts, custom fields, tags and we will recreate opt-in forms, landing pages, automation workflows, and email templates.Īfter creating a list, you can import contacts into your ActiveCampaign account from a CSV file using our import tool. ![]() When you switch to ActiveCampaign, we help you get up and running fast. You never need to worry about losing contacts or automations. Our free migration service makes it easy to move to ActiveCampaign from your old email marketing or marketing automation provider. ![]()
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